THE IMPACT OF COST ACCOUNTING ON QUALITY MANAGEMENT INITIATIVES IN RETAIL BUSINESS
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- NGN 3000
Abstract: THE IMPACT OF COST ACCOUNTING ON QUALITY MANAGEMENT INITIATIVES IN RETAIL BUSINESS
This study explores the impact of cost accounting on quality management initiatives within the retail business sector in Kaduna. The objectives are to analyze how cost accounting supports quality management, assess its impact on financial performance, and identify the challenges faced. A survey design was utilized, gathering data from 200 financial managers and quality control officers, calculated using Taro Yamane's formula. A case study of a prominent retail chain in Kaduna provided comprehensive insights. The reliability coefficient score was 0.85. Findings indicate that cost accounting significantly enhances quality management initiatives by providing detailed cost information and facilitating better decision-making. However, challenges such as data collection difficulties and compliance issues were identified. Recommendations include providing more training for cost accountants, simplifying data collection processes, and integrating cost accounting with quality management practices to improve overall performance.
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